The Director Human Resources is responsible for providing leadership and direction to all areas of Human Resources, including Internal HR, Benefits, Compensation, Employee Relations, workers compensation, payroll compliance,, Insurance, Safety, Performance Management and Organizational Development, as well as establishing the strategic direction and functional integration of HR initiatives throughout the entire organization. The Director will work closely with the Senior Director of HR, HR team and senior leadership to influence and drive employee behavior and outcomes, modeling behaviors and best practices which promote a positive workplace, drive business results, and demonstrate excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Internal Human Resources: All aspects of internal Human Resources: on boarding, hiring, counseling’s, performance improvement plans, disciplinary actions/conversations and documentation up to including termination, corporate policy and procedure trainings, company engagement, etc.
HR Relations: focusing on external HR with specific Program Managers and Deputy Program Managers on overall human resource functions, candidate advocacy, customer/candidate liaison and customer service functions.
Responsibilities: Including but not limited to:
- Lead and mentor HR team to ensure efficiencies
- Manages the Internal HR functions for the Loyal Source operations
- Focusing on Compliance by maintaining and enhancing the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
- Assist with creating and implementing standardized operating procedures throughout the organizations in relation to all Human Resource aspects.
- Leads efforts across organization to resolve and/or manage ongoing or specific operational issues and initiatives/processes
- Liaison between the Senior Leadership Team and legal team on all internal and external legal claims from EEOC, harassment of any kind, etc. Managing the work flow process, research and development analysis and recommendation on outcomes.
- Lead compliance reporting such as EEO-1, VETS-4212, etc.
- Ensures compliance with federal, state, and local laws and trends.
- Provide guidance to the team and to each regional management team to ensure operational consistency and shares best practices in driving revenue, client satisfaction, client retention and operating margin growth within business
- Works closely with the Sr Director to oversee the management of human Resources Information System and Employee Benefits.
- Assists with preparing and maintaining employee handbook on policies and procedures
- Recommend, develop and implement improved processes and procedures for HR programs in order to satisfy legal requirements
- Demonstrated ability to translate quantitative analysis into actionable business strategies.
- Proven experience in multi-tasking and prioritization of competing priorities.
- Extensive experience in presenting and communicating ideas to key stakeholders and convey key concepts and ideas across all areas of the organization.
- High tolerance / evolved ability to lead and manage ambiguous situations.
- Superior verbal, written, facilitation and presentation skills.
- Demonstrated collaboration and team leadership skills
- Strong time and project management skills.
- Bachelor’s Degree in an HR or related field;
- Master’s degree preferred
- HR certification preferred (SPHR).
- Minimum 7 years of progressive HR experience in healthcare, with previous experience in a multi-state environment; minimum seven years of senior-level management experience in HR.
- Staffing Experience strongly preferred
- The ability to influence, lead change and role model positive behaviors that drive business performance.
- Knowledge of federal and multi- state employment law.
- Proficient in Word, Excel, and PowerPoint;
- Strong Human Resources Information System (HRIS) experience. UltiPro Software preferred.
- Excellent verbal & written communication, as well as excellent customer service skills.
- Demonstrated success in a fast-paced, dynamic environment.
EXPERIENCE REQUIRED: A strong team player with superb interpersonal skills.
- Must possess and exercise diplomatic tact and have the capability and capacity to develop and manage complex business relationships within the organization
- High degree of work ethic
- Communicates and works well with others in a team environment.
- Enthusiastic, proactive, results-driven and solutions-orientated with a strong work ethic and integrity.
- Superior organizational, presentation and communication skills.
- Ability to thrive in a challenging environment requiring high degree of deadline-driven productivity, commitment, adaptability, communication, initiative and follow-through.
- Effective time management skills, with strong organization and prioritization abilities.
This contractor and subcontractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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