Director of Capacity

Loyal Source
Loyal Source Government Services is looking for a Director of Capacity to work remotely.
Job Summary:
The Director of Capacity is responsible for providing program oversight on all functions related to capacity and throughput. This role involves supervising key managers and ensuring resources are optimally aligned to meet production and timeliness performance metrics. The Director of Capacity will have a comprehensive understanding of all clinic and network partner resources within the assigned region and will liaise with various departments to ensure seamless operations.
Key Responsibilities:
· Provide program oversight on all functions related to capacity and throughput.
· Supervise the Travel Manager, Event Manager, Specialties Manager, Priority Case Manager and CSS Lead.
· Accountable to ensure resources are aligned to meet production and timeliness performance metrics.
· Have a complete understanding of all clinic and network partner resources within assigned region.
· Liaise with Recruitment, Area Managers, Clinic Managers, Provider Liaisons, Examiner Support, and Case Management.
· Review and approve all examiner travel.
· Review and approve excess mileage requests.
· Provide oversight and solutions to priority case management and aging cases.
· Utilize cluster insights and mapping tools to provide guidance on pending inventory, examiner travel, events, and identifying areas of need.
Requirements:
- Extensive understanding of capacity and throughput management. Proficiency in using mapping tools and cluster insights. Excellent organizational and multitasking skills. Strong interpersonal skills with the ability to communicate effectively and interact with people of diverse backgrounds.
Qualifications:
- 5 years relevant experience.
- MBA.
- Minimum of one year of experience in healthcare staffing, office management, or working in a similar healthcare management environment.
- Proven success in working in a team environment.
About Loyal Source
Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.
Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
This contractor and subcontractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.