Job Description
Summary
Primarily focusing on MDE DBQ review, prescreening, and documentation needed for examinations. Hybrid MDE Admin Scribes (ASs) performs both administrative and clinical tasks virtually, remote locations and in clinical setting, that may include maintaining schedules, assisting with appointments, record reviews, preparing for exams (equipment and exam rooms), cleaning of both exam rooms and equipment after completion of examination, maintaining medical records, confirming appointments, essentially acting as a bridge between the examiner and the Veteran and other support team members to ensure smooth office operations.
Responsibilities
· Primary responsibility:
· Documentation – Review and prescreen all medical information and documents on Case/DBQ for examiners review. Ensure all applicable notes are transcribed in MDE4V MyRecords. Record all veteran interactions in VetConnect.
· Examination Preparation – If in clinic, ensure MA administers required pre-exam procedures, including electrocardiogram testing, pulmonary function testing, and blood draws for laboratory analysis.
· Scheduling Oversight – Monitor examiner schedules to identify conflicts, adjust availability, and ensure calendars are accurately maintained in MDE4VETS.
· Veteran Confirmation – Confirm MA has received acknowledgement from Veteran five-day and one-day intervals prior to scheduled examinations, verifying attendance and documenting outcomes.
· Technical Support – Ensure all required Diagnostics are ordered, tracked and uploaded for examiner.
· Appointment Support – Provide assistance with examiner or veteran connection issues, facilitate rescheduling when necessary, and ensure continuity of scheduled care. Assist in all areas to ensure case/DBQ submission same day as exam or DT results returned.
Requirements
· High school diploma or GED required
· Excellent interpersonal skills
· Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
· Must be detail-oriented and highly organized
· Firm grasp on medical practices, administrative processes, and organizational policies
· Knowledge of patient care and examination procedures
· Must be able to maintain confidentiality
· Preferred: Completion of an accredited medical scribe certification program.
· Time zone – will align with local clinic examiners being supported
Physical requirements
The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 20 pounds and occasionally lift or move 50 lbs. The employee may be required to transfer and/or treat those who are wheelchair bound.
About Loyal Source
Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program. For more information, go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).
This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
