Access & Onboarding Technician

Summary

The Access & Onboarding Technician is responsible for managing the onboarding process for all new hires, offboarding for terminated employees, and maintaining user access and role management across the organization. This role ensures that all employees have the correct system access based on their roles and that access is removed in a timely manner for those leaving the organization. The technician collaborates closely with HR, IT, and department managers to ensure seamless and secure onboarding and user access experience.

Duties and Functions

·      Setup user accounts and access to relevant systems, applications, and tools for new hires.

·      Granting or denying access to company resources based on user role and privileges.

·      Configure user profiles and ensure that all access permissions align with job roles.

·      Involved in troubleshooting and resolving security and access issues.

·      Work with internal customers, business analysts, and application teams to understand access requirements.

·      Enforcing company policies and procedures related to security and access management.

·      Responding to Incident and Alerts in Azure, ServiceNow, and other systems

·      Maintaining up-to-date knowledge of security and access management best practices.

Education and Experience

High School Diploma

1+ year computer related experience

Preferred Requirements

·      1+ year computer related experience

·      CompTIA A+ or CompTIA’s Security+ are a plus

·      Experience with ticketing systems (e.g., ServiceNow, ZoHo).

·      Knowledge of IT security best practices related to access management.

·      Familiarity with HR systems for integration with onboarding/offboarding processes.

·    Must be local to Orlando

Knowledge/Skills/Abilities (KSA)

·       Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent experience.

·       1+ years of experience in IT onboarding, user access management, or a similar role.

·       Proficiency in Active Directory, identity management tools, and user access management systems.

·       Experience with onboarding/offboarding processes in cloud environments (e.g., Azure, AWS) is a plus.

·       Strong communication skills and the ability to work collaboratively with various departments.

·       Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.

Supervisory Responsibilities

Will this position have supervisory responsibilities? No

What positions will they supervise? No

Key Collaborators

What roles will this position need to interact with on a regular basis to successfully perform this role? TA, HR, Onboarding Team

Work Environment/Condition

Describe the indoor/outdoor elements, lighting, temperature etc.

Physical Demand

Describe the physical attributes an employee must have to perform the job duties with or without reasonable accommodation.

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. 

For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.  

Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. 

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.