Summary

Will be responsible for manage remote psychologists performing telehealth examinations and manage medical assistants supporting remote psychologists. Owns the solutioning and coordination of all Priority Cases: Terminally Ill, 85 and Older, Homebound, Homeless, Incarcerated, Remand.

Duties and Functions

·      Manage remote psychologists performing telehealth examinations.

·      Manage 3-4 medical assistants supporting remote psychologists.

·      Follow CM SOPs for DBQ backlogs & Scorecard reviews.

·      Focus on individual DBQ-level completion.

·      Follow the Examiner – CM stays focused on Clinic & Clinic Staff.

·      Liaise with Recruitment, Area Managers, Clinic Managers, and Case Management.

·      Track LSGS term process early.

·      Utilize ARCGis mapping tools to see surplus in range and where cases are building.

·      Use the CM Dashboard for assigned Examiners.

·      Manage Examiner Inquiry process.

·      Conduct aging-case deep-dives and solutioning.

·      Own the solutioning and coordination of all Priority Cases:

o  Terminally Ill

o  85 and Older

o  Homebound

o  Homeless

o  Incarcerated

o  Remand

Education and Experience

BA/BS in related field

Preferred Requirements

5 years relevant experience

Knowledge/Skills/Abilities (KSA)

Minimum of one year of experience in healthcare staffing, office management, or working in a similar healthcare management environment. Excellent organizational and multitasking skills are required, including the ability to coordinate multiple tasks concurrently. Excellent interpersonal skills required with the ability to communicate effectively and interact with people of diverse backgrounds. Proven success in working in a team environment.

Work Environment/Condition

Work is performed in a climate-controlled office with modern lighting, ensuring a comfortable and productive atmosphere

Physical Demands

Ability to operate a computer, keyboard, mouse, and other standard office equipment. Prolonged sitting or standing, using hands for fine motor skills (like typing), visual acuity for screen and document reading, and communication skills (talking and hearing). 

Acknowledgement

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. 

For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.  

Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. 

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.