This Halloween season, what are 5 attributes of a scary, toxic work culture?

1. Lack of Diversity, Equity, Inclusion (DEI)

A lack of Diversity, Equity, and Inclusion (DEI) can lead to many barriers. These barriers include lack of voices in the room which leads to lack of new energy and innovation, as well as lack of customer support. When organizations don’t have the right programs in place to help with diversity training, they will be unable to help integrate a new person into the office well. A lack of diversity in a job can unintentionally create a hostile environment and contribute to higher turnover, leading to less productivity. When employees feel like they don’t fit in, they’re not likely to stick around. It is important to invest in your employees and create a company culture that prioritizes diversity, equity, and inclusion. This will lead to success for the organization.

2. Implicit Bias and Microaggression

Microaggressions can come in a variety of ways and can impact all marginalized groups in society and employees. They are typically rooted in unconscious assumptions and stereotyping as well as minimizing coworkers based on name, age, beauty, physical appearance, hair color, birthplace, credentials gained outside the recruiting country, height, and weight. Bias influences decisions at all levels of an organization. It is important for companies to implement training, enforce awareness, and address when this issue occurs for employee retention. The first step is understanding and recognizing the issue as soon as possible to ensure it does not happen again.

3. Dysfunctional Competition

Dysfunctional behavior in the workplace can affect the overall organizational performance. Workplace dysfunction can be seen when members of a team lack the confidence and desire to work together toward a common purpose or goal. The first step is recognizing the problem. Competition can be healthy, however, can easily become toxic in the work environment. Oftentimes, employees are not aware of how competitive their job has become. It’s easy to get caught up in trying to reach the top. It is also easy to form cliques, engage in gossip, withhold information, avoiding feedback, and much more. It is important to identify when this is occurring in your workplace so that you can correct it immediately and solve the problem head on. A few ways to avoid this problem is to strive for openness, improve leadership communication skills, increase recognition of hard work and goals, and call a work session where everyone can share their opinions openly.

4. Lack of moral philosophy

Morals and ethics in the workplace are crucial to have a successful company. When these are lacking, employees often do not feel fulfilled as well of a lack of performance. In some cases, employees are so concerned with getting ahead and making money that they ignore procedures and protocol, leading to not following these moral philosophies. This can also create an absence of motivation. When a leader lacks ethical behavior, they face losing the respect of employees. It is difficult to have a successful company without respected leaders. A shortage of ethical behavior can also cause conflict among employees, as well as employees feeling aggravated  with those who do not follow the rules and still manage to get ahead. Companies as a whole need to instill these moral philosophies to move forward for a healthy environment.

5. Poor customer service

Ignoring customers’ needs and delivering inadequate service experiences will result in losing future customers to the competition. It is possibly the worst customer service mistake a company can make. Clients and candidates should be a priority when interacting. Poor customer service affects all aspects of a business. This will damage your reputation brand reputation, leads that do not convert, and loss of profits. It is important to train your employees on customer service consistently and invested in. This will ensure your relationships for future business. Individuals will respect your company if they are treated right when it comes to customer service.

 

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