Service Technician – Security

Loyal Source is looking for a Service Technician – Security for an employment opportunity in Traverse City, Michigan.

About the Role:

The Service Technician will conduct routine and emergency service calls in Northeast Michigan, including Traverse City and Grayling. This role involves troubleshooting and repairing equipment while providing top-notch customer support. The technician will work independently and may assist in training and mentoring junior technicians, ensuring a smooth operation of services.

Key Responsibilities:

• Conduct routine and emergency service calls to troubleshoot, replace, and/or repair equipment.
• Proctor, coach, and teach other technicians.
• Deliver high-quality customer support and provide instructions on system operation and functionality.
• Perform system testing and signal verification.
• Maintain necessary truck stock/inventory (equipment and tools).
• Utilize technical resources and materials for efficient task execution.
• Ensure progress and completion of tasks.
• Document service activities and hours worked.
• Complete and submit all task-related documentation promptly.
• Maintain a strong work ethic and attention to detail.
• Undertake additional projects as assigned.

Required Qualifications:

• Minimum of High School Diploma/Vocational Training.
• Three (3) or more years of experience.
• Mastery in troubleshooting commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
• Thorough knowledge of local/national codes.
• Proficient in using test equipment such as multimeters, battery analyzers, and decibel meters.
• Valid driver’s license and ability to pass a drug screening.
• Ability to read and interpret blueprints, schematics, and diagrams.

Additional Qualifications:

Banking experience in handling locks, vacuum tube systems, alarms, cameras, safes, time clocks, and vault inspections is a plus.

Schedule: M-F, 8am-5pm

Pay: $30 per hour.

About Loyal Source

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military-friendly employer and proud partner of the Military Spouse Employment Partnership program.

For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.

Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

This contractor and subcontractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.