Last Updated: 4/1/2022
By visiting the Site, or using any of our Services, you agree that your information, including your personal information, will be handled as described in this Policy. In this Policy, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms and Conditions, including any applicable limitations on damages and the resolution of disputes. The Loyal Source Terms and Conditions are incorporated by reference into this Policy.
This Policy may change from time to time (see “Changes to this Policy” below). Your continued use of the Site or Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
California residents may view additional information applicable to them in Section 5 below.
- The Information We Collect About You
We and our service providers collect information about you directly from you and automatically through your use of the Site or Services.
Information We Collect Directly From You. The information we collect from you depends on how you use our Site or Services:
- If you apply for a job, we may collect your name, contact information, city and state of residence, education information, employment history, Social Security Number, driver’s license number, experience, language(s) and relevant skills, protected classifications (including but not limited to race, age, sex, disability, citizenship status, military/veteran status, marital status, and medical information), job preferences (e.g., full time or part time), career aspirations, references, and related information. We may also collect your resume and cover letter, as well as information you share with us during an interview.
- If you subscribe to our mailing list or newsletters, we will collect your name and email address.
- If you opt in to receive promotional text messages from us, we will collect your name and telephone number (please see “Your Choices for Promotional Communications” below.)
- If you contact us or request information from us through the Site or Services, we will collect your name, contact information, and your communications with us.
- Domain name;
- Your browser type and operating system;
- Web pages or offerings you view or content you access on the Site or Services; links you click on the Site or Services;
- Emails you open; links you click on contained in our emails;
- Your device’s identifiers and IP address;
- The length of time you visit our Site and/or use our Services;
- The referring URL, or the webpage that led you to our Site.
Information Collected From Third Parties. We may collect information about you from third party sources (which may be combined with other information we have collected about you), such as: advertising networks, industry associations, social media platforms, data analytics providers, service providers, marketing partners, internet service providers, and operating systems and platforms. If you apply for a job via a third-party website (e.g., LinkedIn, Facebook) or pre-populate fields in a form using such tools, you allow us to access your information that is publicly available or that you have made publicly available, as well as any information the third-party website makes available. We encourage you to review the privacy policies for the third-party websites you use. For the purpose of background checks and verifying the information you submitted in connection with your application, in each case as permitted by law, we may obtain information about you from other sources, including your references or third parties mentioned in your application; prior employers; and educational institutions you attended.
- How We Use Your Information
We use your information, including your personal information, for the following purposes:
- Recruiting, Hiring and Managing, and Evaluating Applicants:
- To review, assess, recruit, consider, or otherwise manage job applicants and applications, including:
- Scheduling and conducting interviews;
- Identifying applicants, including by working with our vendor partners;
- Reviewing, assessing, and verifying information provided, conducting criminal and background checks (where relevant and pursuant to applicable law), and otherwise screening or evaluating Applicants’ qualifications, suitability, and relevant characteristics;
- Extending offers, negotiating the terms of offers, and assessing salary and compensation matters;
- Satisfying legal and regulatory obligations;
- Communicating with applicants regarding their applications and about other similar position(s) for which they may be interested;
- Maintaining applicant personal information for future consideration;
- Supporting our equal opportunity employment policy and practices.
- To review, assess, recruit, consider, or otherwise manage job applicants and applications, including:
- Service Provisioning/Transactional Purposes:
- To provide our Site, Services, and other offerings to you.
- To communicate with you about your use of our Site or Services.
- To facilitate your transactions, to respond to your inquiries, and for other customer service purposes.
- To tailor the content and information that we may send or display to you, to provide personalized recommendations, help and instructions, and to otherwise personalize your experiences while visiting or using the Site or Services.
- Marketing Communications: In accordance with applicable laws, we may use your information:
- To send you marketing communications about our Services and other offerings.
- To send you news, newsletters, and event information.
- Advertising and Promotions:
- To assist us in determining relevant advertising content and media (whether on the Site or Services or on nonaffiliated websites and media) and to create lookalike and Custom Audiences for our advertising campaigns.
- To evaluate the success of our advertising campaigns (including our online targeted advertising and offline promotional campaigns).
- See also the “Ad Networks” section discussed below for information about our online advertising.
- Improvement and Research:
- To better understand how users access and use our Site, Services and other offerings, both on an aggregated and individualized basis. For example, we will evaluate which features of our Site and Services are more (or least) used by users, and we will use this information to update or add new features to our Site and Services. We may also use feedback provided by users and clients to update our Site and Services or to develop new offerings.
- To administer surveys and questionnaires, such as for user engagement, market research or user satisfaction purposes.
- To create aggregated, anonymized, pseudonymized or de-identified data sets. We may use such data sets for any purpose, including product improvement and development, marketing, advertising, trend analysis, and other purposes.
- Security and Monitoring:
- To monitor and secure our resources, network, premises, and assets, including:
- Monitoring for, preventing, and investigating suspected or alleged misconduct;
- Monitoring for, preventing, investigating, and responding to security and privacy incidents;
- Providing and managing access to physical and technical access controls;
- Monitoring activities, access, and use to ensure the security and functioning of our systems and assets;
- Securing our offices, premises, and physical assets, including through the use of electronic access systems and video monitoring.
- To monitor and secure our resources, network, premises, and assets, including:
- Legal Purposes:
- To comply with legal and regulatory obligations (such as hiring eligibility, responding to subpoena, and court orders) as well as assessments, reviews and reporting relating to such legal obligations, including under employment and labor laws and regulations, social security and tax laws, environmental regulations, workplace safety laws and regulations, and other applicable laws, regulations, opinions and guidance, and act in accordance with legal authorizations; to protect and defend our rights and interests and those of third parties, including to manage and respond to legal claims or disputes and to otherwise establish, defend, or protect our rights or interests, or the rights, interests, health, or safety of others, including in the context of anticipated or actual litigation with third parties; as part of our general business operations; for auditing, accounting, and corporate governance; and for other business administration purposes, including to authenticate your identity, maintain our records, monitor your compliance with your agreements with us, collect debts owed to us, safeguard our business interests, and manage or transfer our assets or liabilities, for example in the case of an acquisition, disposition, or merger, as described below.
- Where we believe necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or property, or violations of this Policy, your customer agreement, or our Terms and Conditions.
- For other purposes we may inform you about from time to time. Where required by applicable laws and regulations, we will obtain your consent if we wish to use your personal information for purposes requiring such consent.
- How We Share Your Information
We may share your information, including personal information, as follows:
- Service Providers. We disclose the information we collect from you to service providers, vendors, contractors or agents who perform functions on our behalf.
We also disclose information in the following circumstances:
- Business Transfers. If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.
- In Response to Legal Process. We disclose your information to comply with the law, a judicial proceeding, court order, law enforcement request, or other legal process, such as in response to a subpoena.
- To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or property, violations of your customer agreement or our Terms and Conditions or this Policy, or as evidence in litigation in which we are involved.
- Aggregate and De-Identified Information. We share aggregate, anonymized, pseudonymized, or de-identified information about users with third parties for marketing, advertising, research or other purposes.
Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others allow us to track your activities on our Site. There are two types of cookies: session and persistent cookies.
- Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session. This allows us to process your online transactions and requests as you move through our Site.
- Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your device’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our service providers may also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the “Ad Networks” section below.
We may disclose certain information (such as your email address) to Ad Networks we work with so that we can better target ads and content to you and others with similar interests on other websites or media (“Custom Audiences”). We may also work with other ad networks and marketing platforms that enable us and other participants to target ads to Custom Audiences submitted by us and others. You may also control how ad networks display certain ads to you, as explained further in their respective privacy policies or by using the opt-outs described below.
Users may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance ("DAA") Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative ("NAI") Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies' delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Services or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA's website at www.aboutads.info or the NAI's website at www.networkadvertising.org.
- Additional Information for California Residents
In this section, we provide additional information to California residents about how we handle their personal information, as required under California privacy laws including the California Consumer Privacy Act (“CCPA”). This section does not address or apply to our handling of publicly available information lawfully made available by state or federal government records or other personal information that is exempt under the CCPA.
Categories of Personal Information Under the CCPA (Last Updated: DATE). While our collection, use and disclosure of personal information varies based upon our relationship and interactions with you, in this section we describe, generally, how we have collected and disclosed personal information about consumers in the prior 12 months (from the Last Updated date directly above).
Categories and Sources of Personal Information Collected. The table below identifies, generally, the categories of personal information (as defined by the CCPA), we have collected about consumers. For more information about the business and commercial purposes for which we collect, use, and disclose personal information, please see the “How We Use Your Information” and “How We Share Your Personal Information” sections above.
|Categories of Personal Information
|Includes direct identifiers, such as name, alias, user ID, and username; government identifiers such as Social Security Number; email address, phone number, address and other contact information; IP address and other online identifiers; and other similar identifiers.
|Includes personal information such name, contact information, account number, and financial or payment information.
|Includes records of products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.
|Includes browsing history, clickstream data, search history, access logs and other usage data and information regarding an individual’s interaction with our Site, Services, and our marketing emails and online ads.
|Audio, Video, and Electronic Data
|Includes audio, electronic, visual, or similar information, such as CCTV footage (e.g., collected from visitors to our premises), photographs and images (e.g., that you provide us or post to your profile) and call recordings (e.g., of customer support calls).
|Includes professional and employment-related information (such as current and former employer(s) and position(s), business contact information, and professional memberships).
|Includes information about education history or background that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99).
|Includes physiological, biological or behavioral characteristics that can be used alone or in combination with each other to establish individual identity. For example, we may collect and process fingerprints in connection with your employment application.
|Includes characteristics of protected classifications under California or federal law such as race, sex, sexual orientation, gender identity, age, religion, national origin, disability, citizenship status, military/veteran status, marital status, medical condition and information, and pregnancy.
|Includes inferences drawn from other personal information that we collect to create a profile reflecting an individual’s preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
Sources of Personal Information. We may collect personal information from the following sources:
- directly from the individual
- automatically through cookies and other technologies
- advertising networks
- social media platforms
- data analytics providers
- service providers
- marketing partners
- internet service providers
- operating systems and platforms
Disclosures of Personal Information. In the table below, we identify the categories of personal information we have disclosed for a business purpose or “sold” as defined by the CCPA, as well as the categories of third parties to whom we may disclose or sell such personal information. Under the CCPA, a “sale” includes disclosing or making available to a third party personal information, in exchange for monetary compensation or other benefits or value. While we do not disclose personal information in exchange for monetary compensation, we may disclose or make available certain categories of personal information to third parties in order to receive certain benefits or services, such as when we make browsing information available to third-party ad companies (through third party tags on our Sites) in order to improve and measure our ad campaigns and reach users with more relevant ads and content.
The table below identifies how we have disclosed the categories of personal information (as defined by the CCPA) we have collected about consumers:
|Categories of Personal Information
|Do We Disclose for a Business Purpose?
|Do We Sell?
|Categories of Third Parties to Whom Information is Sold or Disclosed
|Audio, Video, and Electronic Data
Job Applicants. The categories of personal information we collect and our use of personal information may vary depending upon the position(s) or location, as well as the associated responsibilities. The information in this Policy is intended to provide an overall description of our collection and use of personal information about applicants. In some cases (such as where required by law), we ask for your consent or give you certain choices prior to collecting or using certain personal information.
California Residents’ Rights. In general, California residents have the following rights with respect to their personal information:
- Do-not-sell (opt-out): to opt-out of our sale of their Personal Information. While we may “sell” Personal Information as defined by the CCPA, we do not sell personal information about California consumers who we know are younger than 16 years old. California residents may opt out of sales of their personal information by us by submitting a request here.
- Right of deletion: to request deletion of their personal information that we have collected about them and to have such personal information deleted (without charge), subject to certain exceptions.
- Right to know: with respect to the personal information we have collected about them in the prior 12 months, to require that we disclose the following to them (up to twice per year and subject to certain exemptions):
- categories of personal information collected;
- categories of sources of personal information;
- categories of personal information about them we have disclosed for a business purpose or sold;
- categories of third parties to whom we have sold or disclosed for a business purpose their personal information;
- the business or commercial purposes for collecting or selling personal information; and
- a copy of the specific pieces of personal information we have collected about them.
- Right to non-discrimination: the right not to be subject to discriminatory treatment for exercising their rights under the CCPA.
Submitting CCPA Requests. California residents may submit CCPA requests to opt out of sales, to know (access), and to delete their Personal Information through one of the following methods:
- By submitting our online form available at [email@example.com]
- By phone at 877-266-6160(toll free)
When you submit a request to know or a request to delete, we will take steps to verify your request by matching the information provided by you with the information we have in our records. You must complete all required fields on our webform (or otherwise provide us with this information via the above toll-free number). In some cases, we may request additional information in order to verify your request or where necessary to process your request. If we are unable to adequately verify a request, we will notify you. Authorized agents may initiate a request on behalf of another individual by contacting us via the methods above. Authorized agents will be required to provide proof of their authorization, and we may also require that the relevant individual directly verify their identity and the authority of the authorized agent.
Your Privacy Rights Under California Shine the Light Law. Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain Personal Information are entitled to request and obtain from us, free of charge, information about the Personal Information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third-party sharing in the prior calendar year. To submit a “Shine the Light” request, email us at firstname.lastname@example.org, and include in your request a current California address and your attestation that you are a California resident.
For more information about our privacy practices, you may contact us as set forth in the “Contact Us” section below.
Our Site may contain links to non-affiliated websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those websites. We are not responsible for the information practices of such websites.
- Security of Your Personal Information
We have implemented reasonable precautions to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
- How Long do You Retain My Information?
The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws or legal requirements. Where we act as a processor, our retention of information is governed by our customer agreements.
- Your Choices for Promotional Communications
You may opt-in to receive promotional text alerts and updates by texting the keyword LOYAL to 25848. We will not send you promotional text communications without your prior express written consent. After signing up, you will receive a text message from 25848 on your mobile number. Messages are recurring and frequency varies. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Your mobile information (including your name, address, and phone number) will not be shared for other marketing purposes.
You can cancel this service at any time. To discontinue receiving SMS messages from Loyal Source, text STOP to 25848. After you send the message STOP, you will receive a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.
If at any time you forget what keywords are supported, just text HELP to 25848. After you send the message HELP, you will receive a response with instructions on how to use our service, including how to unsubscribe. For additional help, please contact us using the information in the “Contact Us” section below.
Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel (Verizon Wireless), U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless CellSouth, Cricket, Cincinnati Bell and Virgin Mobile®. T-Mobile is not liable for delayed or undelivered messages.
Messages may be sent using an automatic telephone dialing system. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text pan or data plan, you may wish to contact your wireless provider. For support, please contact us as set forth in the “Contact Us” section below
In accordance with applicable law, we may also send periodic promotional communications to you by methods other than phone calls or text. You may opt-out of such communications by following the opt-out instructions contained in the communication. We will process opt-out requests in accordance with applicable law. If you opt-out of receiving promotional communications about recommendations or other information we think may interest you, we may still send you communications about your account or any services you have requested or received from us.
- Children Under 13
Our Services are not designed for children under 13.
- Contact Us
Loyal Source Government Services
12612 Challenger Pkwy Ste 365
Orlando, Florida 32826
- Changes to this Policy
This Policy is current as of the Effective Date set forth above. We reserve the right to make changes to this Policy at any given time and will post any such changes on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.