Dispatch Operator

Loyal Source is looking for a Dispatch Operator for an employment opportunity in Washington, District of Columbia.

About the Role:

As a Dispatch Operator in our Technical Services division, you will be part of a dynamic team responsible for safeguarding our facilities, personnel, and assets. This role involves monitoring security operations, coordinating response initiatives, and maintaining clear communication channels with both internal and external stakeholders to ensure safety and security at all times.

Key Responsibilities:

• Monitor security systems, CCTV, and alarms.
• Use telephones and email to contact employees or emergency personnel.
• Speak with supervisors or customers to resolve problems, requests for services, or equipment.
• Maintain clear and professional communication with clients, addressing their concerns promptly and efficiently.
• Collaborate effectively with internal and external teams to ensure a unified approach to security.
• Provide testing support to ensure newly installed or maintained security devices function properly in the security system applications.

Required Qualifications:

• U.S. Citizenship required.
• Must undergo government background security screening to determine suitability.

Additional Qualifications:

• Minimum of a high school diploma or equivalent coupled with three (3) years of experience in a maintenance planner or work control field.
• Proficient with Microsoft Office products.
• Good organizational skills and the ability to communicate effectively both verbally and in writing.
• Strong analytical and problem-solving skills.
• Proficiency in computer applications, including security management software is a plus.
• Experience working in an industrial environment.
• Previous experience using Maximo or CMMS program.
• Basic understanding of emergency response procedures.
• Proficient in using security software and monitoring systems.
• C-CURE 9000 Monitoring Station certification preferred.
• A Bachelor’s degree is a plus.
• This position is considered sensitive and requires USCP background screening processes.

Schedule: Saturday, Sunday, Monday, Tuesday, Wednesday – 10pm-6am

Benefits offered: Medical, dental, vision, PTO, and holidays.

Pay: $24 per hour.

About Loyal Source

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military-friendly employer and proud partner of the Military Spouse Employment Partnership program.

For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.

Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

This contractor and subcontractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.