Summary

The Nursing Protocols and Compliance Educator serves as the nursing subject-matter expert within Program Operations Support for developing, implementing, and sustaining nursing standards, workflows, nursing competency requirements, and field-education content. The position reports directly to the Senior Implementation Manager, who provides administrative supervision, establishes team priorities, assigns work, coordinates dependencies and handoffs, and provides administrative approval of Program Operations Support deliverables. Required clinical approvals remain with the appropriate designated clinical authority. The Educator contributes frontline nursing expertise to operational assessments; develops nursing protocols and workflow recommendations; and translates approved clinical requirements into practical processes, Work Instructions, Job Aids, competency resources, and implementation support across healthcare programs. The role coordinates directly with designated clinical stakeholders, Divisional Leadership, Program Management, the Senior Implementation Manager, designated Quality and Training resources, and other stakeholders supporting Program Operations. The appropriate designated clinical authority is engaged when formal clinical review, professional determination, or approval is required under applicable organizational governance, regulatory requirements, or established decision rights. The Nursing Protocols and Compliance Educator retains accountability for assigned nursing content, requirements, and implementation resources within the Program Operations Support Team and provides recommendations and competency requirements to the Senior Implementation Manager and designated Training resources to support implementation but does not govern enterprise training or exercise supervisory, tasking, performance-management, or approval authority over other personnel.

Job Classification

Salary

Pay: $165,000 / year

Duties and Functions

·      Nursing Standards and Nursing Protocol Development — Support the Program Operations Support Team in developing, reviewing, and improving program-specific nursing standards, workflows, and related implementation resources. Contribute nursing subject-matter expertise and recommendations in coordination with designated clinical stakeholders and other responsible business-function representatives supporting Program Operations. Engage the appropriate designated clinical authority when formal clinical review, professional determination, or approval is required under applicable organizational governance, regulatory requirements, or established decision rights.

·      Clinical Process Translation — Translate approved clinical requirements, validated standards, and field practices into repeatable workflows, Work Instructions, Job Aids, competency tools, and other implementation resources.

·      Field Diagnostics and Layered Assessment — Deploy to field locations as assigned to assess frontline nursing needs and concerns; map clinical service workflows across leadership, management, and service-delivery levels; identify clinical, process, competency, training-content, and operational gaps affecting nursing protocol execution; and develop recommendations with the Senior Implementation Manager for system, process, nursing-standard, training-content, or structural improvements.

·      Nursing Education and Competency Content — Provide nursing and clinical subject-matter expertise for orientation content, terminal and enabling objectives, job-family and job-role requirements, instructor-validation criteria, job aids, skill-based competencies, and knowledge or performance assessments. Define the approved clinical outcomes and competency requirements that nursing personnel must meet. Provide those requirements to the Director of Training and designated Training resources for instructional design, platform configuration, scheduling, delivery, administration, and evaluation within the established training-governance model.

·      Implementation Planning Support — Provide clinical requirements, readiness criteria, dependencies, risks, and resource considerations for implementation plans, pilots, deployments, and transitions led by the Senior Implementation Manager.

·      Nursing Protocol Content Stewardship and Administrative Support — Maintain subject-matter accuracy, traceability, and currency of assigned nursing protocol content and coordinate required clinical review and approval with the appropriate designated clinical authority and responsible business-function representatives in accordance with applicable governance, regulatory requirements, and established decision rights. Coordinate with the Senior Implementation Manager and Program Governance & Support Specialist for administrative support involving approved playbook resources, workspaces, records, trackers, templates, publication activities, and related governance documentation. The Educator retains responsibility for the clinical content, requirements, and implementation resources within the role’s assigned scope.

·      Stakeholder Coordination — Coordinate subject-matter input with the designated clinical authority, Divisional Leadership, Program Management, Senior Implementation Manager, designated Quality and Training resources, and other stakeholders supporting implementation of approved nursing protocols and clinical requirements. This coordination does not confer authority to establish medical policy, direct clinical practice, govern enterprise training, or direct personnel outside the role’s reporting line.

·      Nursing Protocols and Compliance Educator Partnership and Role Alignment — Help define the nursing protocols and educator partnership in the field and identify gaps among nursing job descriptions, assigned responsibilities, nursing protocol requirements, required competencies, training assignments, and work performed. Elevate recommended changes with the designated clinical authority, Senior Implementation Manager, designated Quality and Training resources, or other appropriate functional owner.

·      Quality and Corrective-Action Support — Provide clinical subject-matter expertise during readiness reviews, audits, process reviews, root-cause analyses, and corrective-action activities while preserving Quality’s independent governance authority and established clinical decision rights.

·      Pilot and Deployment Support — Assist with controlled pilots, field deployments, new-program startups, transitions, and operational challenges as assigned by the Senior Implementation Manager.

·      Effectiveness Monitoring — Assess implementation effectiveness and emerging needs using field feedback, readiness indicators, competency information, training completion data, and other approved measures; provide evidence-based recommendations to the Senior Implementation Manager.

·      Sustainment and Continuous Improvement — Capture clinical lessons learned and recommend approved updates to processes, education, tools, and implementation resources; coordinate with the Program Governance & Support Specialist to incorporate approved changes into controlled documentation and program-support systems.

Education and Experience (Required)

·      Graduation from a baccalaureate or graduate nursing program for Registered Nurses located in a state, the District of Columbia, or a U.S. territory and accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission on Collegiate Nursing Education (CCNE).

·      Required experience includes six years of professional nursing experience, including a minimum of two years of full-time experience leading or coordinating an Education & Training program, supporting clinical implementation activities, and managing requirements, dependencies, risks, and stakeholder coordination.

·      Must be eligible to obtain and maintain access to federal government facilities, systems, or information, including any required background investigation or security clearance.

·      Must hold an active, unrestricted Registered Nurse license in any one U.S. state. Any change in licensure status must be reported to the employer immediately. This position does not require privileging.

·      Maintains BLS for Healthcare Providers® certification through the American Heart Association® or American Red Cross.

Preferred Requirements

·      A Master’s degree in Nursing Education, a certificate in Nursing Informatics or Education and Training, or a similar degree or certificate is preferred.

·      Project Management Professional certification preferred.

Knowledge/Skills/Abilities (KSA)

·      Knowledge

o  Adult learning principles, communication, teaching methods, and organizational behavior.

o  Emergency Healthcare, including applicable clinical standards and Nurse Practice Act requirements.

o  Confidentiality requirements for patient medical records, Personally Identifiable Information (PII), HIPAA, and the Privacy Act.

·      Skills

o  Using electronic health records, web-based training platforms, communications systems, and Microsoft Office tools, including Word, Excel, Outlook, and SharePoint.

·      Abilities

o  Apply clinical education principles, adult learning methods, and staff-development practices across multiple clinical disciplines.

o  Work and communicate effectively in multicultural, multilingual, and multidisciplinary environments while adapting to changing schedules and operational requirements.

Supervisory Responsibilities

This is a non-supervisory individual-contributor position reporting directly to the Senior Implementation Manager. The Nursing Protocols and Compliance Educator is accountable for nursing subject-matter expertise, nursing protocol content stewardship, nursing competency requirements, and assigned clinical implementation resources. The role collaborates directly with designated clinical stakeholders, Divisional Leadership, Program Management, the Senior Implementation Manager, designated Quality and Training resources, the Program Governance & Support Specialist, and other matrixed participants without assuming supervisory responsibility for those functions. The Senior Implementation Manager retains administrative supervision, work prioritization, performance management, and day-to-day coordination within Program Operations Support. Formal clinical determinations and approvals remain with the appropriate designated Clinical authority; quality governance remains with the designated Quality owner; training governance remains with the designated Training owner; and division and program leaders retain authority for their respective operations, personnel, priorities, schedules, and site execution. Cross-functional work is conducted through direct coordination, agreed commitments, and engagement of the appropriate organizational owner when a formal decision or approval is required. The organization may periodically review the position’s scope through its established executive and Human Resources processes as operational needs evolve.

Work Environment/Condition

·      Work locations vary. Location could be in a corporate office, home office, an ambulatory care environment, or a detention facility. In detention facilities, custody/security staff are present in the medical area to support staff safety if volatile situations arise.

·      Professionally appropriate attire and sturdy walking shoes are required.

·      Shifts generally involve days; occasional nights, weekends and holidays may be required when on-site.

·      Supportive work environment with a focus on teamwork and collaboration.

Physical Demands

·      Must be able to lift at least 20 pounds, stand, twist and sit for extended periods.

·      Must also be able to walk over uneven gravel and dirt paths to enter some medical facilities.

About Loyal Source 

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program. 

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster. 

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com. 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.