Dispatch Operator

Loyal Source is looking for a Dispatch Operator for an employment opportunity in Washington, District of Columbia.

About the Role:

As a Dispatch Operator in our Technical Services division, you will be part of a dynamic team responsible for safeguarding our facilities, personnel, and assets. This role involves monitoring security operations, coordinating response initiatives, and maintaining clear communication channels with both internal and external stakeholders to ensure safety and security at all times.

Key Responsibilities:

• Monitor security systems, CCTV, and alarms.
• Use telephones and email to contact employees or emergency personnel.
• Speak with supervisors or customers to resolve problems, requests for services, or equipment.
• Maintain clear and professional communication with clients, addressing their concerns promptly and efficiently.
• Collaborate effectively with internal and external teams to ensure a unified approach to security.
• Provide testing support to ensure newly installed or maintained security devices function properly in the security system applications.

Required Qualifications:

• U.S. Citizenship required.
• Must undergo government background security screening to determine suitability.

Additional Qualifications:

• Minimum of a high school diploma or equivalent coupled with three (3) years of experience in a maintenance planner or work control field.
• Proficient with Microsoft Office products.
• Good organizational skills and the ability to communicate effectively both verbally and in writing.
• Strong analytical and problem-solving skills.
• Proficiency in computer applications, including security management software is a plus.
• Experience working in an industrial environment.
• Previous experience using Maximo or CMMS program.
• Basic understanding of emergency response procedures.
• Proficient in using security software and monitoring systems.
• C-CURE 9000 Monitoring Station certification preferred.
• A Bachelor's degree is a plus.
• This position is considered sensitive and requires USCP background screening processes.
• Work Schedule: Flexible schedule based on operational requirements. This position may require shift work, nights, weekends, and holidays.

Benefits offered: Medical, dental, vision, PTO, and holidays.

Pay: $24 per hour.

About Loyal Source  

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.  

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.  

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com. 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.