Job Description
Summary
The Operations Support Specialist provides essential administrative and operational support to the MDE / Mobile Medical Unit (MMU) Operations, ensuring accurate data read for MMU stops, and internal and external coordination. This role plays a key part in maintaining data accuracy, facilitating communication, and supporting MMU Operations from data analysis and coordination to inventory management. The specialist will work closely with scheduling teams, drivers, warehouse staff and MMU parking licensors.
Under the direction of direct supervisor, the Corporate Support Specialist (OSS) provides day-to-day administrative assistance in support of specific contracts and/or facilities as necessary to ensure mission success. This will include performing administrative and program support tasks outlined in the statement of work provided by the client and/or customer Loyal Source is supporting. Individuals in an OSS role will work at the contractor’s corporate office to support administrative functions that support the program management staff and are consistent with the tasks as outlined in the statement of work.
Job Classification
Hourly Non-exempt
Pay Rate: $20.00/ HR
Duties and Functions
Assist with route identification in a specific region, consistent communications, and data updates for MMU operations.
Call, text, email potential licensors to secure MMU parking space, ensure completion and proper filing of all required documentation.
Request signature for drafted lease agreements from licensors and follow up to complete and finalize the process.
Update the MMU schedule with name of providers, medical assistants, open providers schedule and availability in the system and communicate when needed.
Provide information to drivers about current schedule or any changes to the schedule; keep records of maintenance and follow up MMU maintenance with drivers.
Keep MMU office and medical supply updated and request re-supply and ship when needed.
Send personalized professional messages to the licensors to keep the best working relationship.
Act as a liaison between drivers, providers, licensors, and internal operations team to ensure alignment and seamless execution of tasks.
Maintain accurate records and ensure consistency across platforms and systems.
Education and Experience
BA/BS in related field is required
Preferred Requirements
2 years of experience required
Knowledge/Skills/Abilities (KSA)
Knowledge: Must possess and exercise diplomatic tact and have the capability and capacity to develop and manage complex business relationships with multiple organizations. Enthusiastic, competitive, results-driven, and solutions-orientated with a strong work ethic and integrity.
Skill – Effective time management, with strong organization, negotiation and prioritization skills. Strong team player with superb interpersonal, Communicates and works well with others in a team environment
Ability – to thrive in a challenging environment requiring high degree of deadline-driven productivity, commitment, adaptability, communication, initiative, and follow-through. Ability to use google map to create and read maps
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Work Environment/Condition
It is an indoor office space with proper lighting and climate-controlled setting.
Physical Demands
Prolonged periods sitting at a desk and working on a computer. Ability to handle (lift and carry) objects weighing up to 50 pounds
Please note: this position is notional and contingent upon the award of a government contract.
About Notional Opportunities: Notional opportunities are roles in the planning stages and contingent on contract awards. By applying to notional positions, you can express early interest, enhancing your employment prospects and positioning yourself at the forefront of potential job opportunities. This proactive approach gives you an edge and boosts your visibility to employers, making it a strategic choice for those eager to explore future roles and expand their professional network.
About Loyal Source
Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.
We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).
This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
