Summary

The Facility Compliance Manager is responsible for leading, supervising, and coordinating a geographically dispersed team of inspectors who perform facility inspections across the United States to ensure compliance with the Americans with Disabilities Act (ADA) and Occupational Safety and Health Administration (OSHA) standards. This role supports the VA Medical Disability Examination (MDE) contract awarded by the Veterans Benefits Administration (VBA) and is critical to ensuring inspection quality, regulatory compliance, contractual adherence, and Veteran-centered outcomes.

The Manager serves as the primary operational leader for inspection activities, ensuring consistency, accuracy, timeliness, and professionalism while meeting federal contract requirements and service-level agreements (SLAs). This role works closely with internal stakeholders, field staff, subcontractors, and government counterparts.

Duties and Functions

Team Leadership & People Management

• Directly manage, coach, and develop a nationwide team of ADA/OSHA facility inspectors and support team members
• Oversee training, performance management, and retention of inspection staff
• Establish clear performance metrics, inspection standards, and accountability expectations
• Conduct regular team meetings, field reviews, and one-on-one check-ins
• Foster a culture of compliance, quality, safety, integrity, and respect for Veterans

Inspection Operations Management

• Plan, coordinate, and oversee inspection schedules across multiple states and time zones
• Ensure inspection coverage aligns with contract requirements, geographic demand, and service timelines
• Monitor field execution to ensure inspections are performed accurately, consistently, and professionally
• Address operational challenges including inspector availability, travel logistics, and competing priorities
• Escalate and resolve inspection issues, deficiencies, or risks in a timely manner

ADA and OSHA Compliance Oversight

• Ensure all inspections meet applicable ADA accessibility standards, OSHA safety regulations, and VA-specific requirements
• Maintain expertise in evolving ADA, OSHA, and federal facility compliance standards
• Review inspection reports for completeness, regulatory accuracy, and quality
• Provide technical guidance to inspectors on complex or ambiguous compliance findings
• Collaborate with compliance, legal, and quality teams to address regulatory interpretations

Contract Compliance & Government Coordination

• Ensure all activities align with the terms and conditions of the VBA MDE federal contract
• Support audits, reviews, and inquiries from government stakeholders and internal compliance teams
• Assist with contract reporting, performance metrics, and documentation requirements
• Serve as an operational point of contact for inspection-related matters tied to the contract
• Support continuous improvement initiatives to meet or exceed contract performance metrics

Quality Assurance & Continuous Improvement

• Develop and maintain standardized inspection procedures, checklists, and reporting protocols in coordination with contract requirements
• Conduct quality assurance reviews and field audits of inspection results
• Identify trends, risks, and opportunities for operational improvement
• Implement corrective actions and process improvements as needed
• Leverage data and metrics to enhance efficiency, accuracy, and consistency

Training & Knowledge Development

• Oversee ongoing training for inspectors on ADA, OSHA, VA requirements, and inspection technologies
• Ensure inspectors maintain required certifications, credentials, and training documentation
• Develop reference materials and best practices for field teams
• Support cross-training to build flexibility and organizational resilience

Education and Experience

·       Bachelor’s degree in Facilities Management, Construction Management, Occupational Safety, Engineering, Public Administration, or related field (or equivalent experience)

·       Minimum of 5–7 years of experience in facilities inspections, compliance, safety, or related operational roles

·       Minimum of 3 years of experience leading or managing remote or geographically dispersed teams

Strong working knowledge of ADA accessibility standards and OSHA regulations

·       Experience supporting federal contracts, preferably within VA, VBA, or healthcare-related environments

·       Demonstrated ability to manage operational performance, field staff, and compliance programs

Preferred Requirements

·       Experience supporting VA Medical Disability Exam (MDE) or similar federal healthcare programs

·       ADA Accessibility Specialist, OSHA certification, CSP, CHST, or similar credentials

·       Familiarity with government audits, QASP metrics, and federal reporting requirements

·       Experience managing subcontractors or 1099 inspection resources

·       Knowledge of medical facilities, clinics, or healthcare environments

Knowledge/Skills/Abilities (KSA)

·       Strong leadership, coaching, and interpersonal skills

·       Excellent organizational and time-management abilities

·       High attention to detail and commitment to regulatory compliance

·       Ability to interpret and apply technical regulations in real-world settings

·       Clear written and verbal communication skills

·       Data-driven decision-making and problem-solving capabilities

·       Proficiency with inspection software, reporting tools, and Microsoft Office

·       Ability to travel nationally as required (estimated 50–75%)

Work Environment/Condition

Located in Orlando Florida out of the corporate office with frequent collaboration across time zones. Position will require travel throughout the country. 

Physical Demands

Regular travel to inspection sites, training events, or meetings.

Ability to conduct site visits that may involve walking facilities, climbing stairs, or navigating varied environments.

Acknowledgement

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.  

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.  

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com. 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.