Job Description
Summary
The Business Analyst (Level 2) supports the Project Management team by translating business needs into clear, testable requirements for technology delivery—primarily across the Reporting/Analytics team and Data team. This role partners closely with Project Managers, Product Owners, Data Engineers, Report Developers, and business stakeholders to drive high-quality requirements, improved delivery clarity, and reduced rework.
The BA II is expected to operate independently on moderately complex initiatives and contribute to standardized PMO and requirements practices.
Pay Rate $105,000 / year
Reporting Relationship
Reports to: Project Management / PMO Leadership (or designated PM Manager).
Primary delivery partners: Reporting/Analytics, Data Platform / Engineering, Solution/Enterprise Architecture, Business stakeholders.
Duties and Functions
Requirements & Analysis (Core)
- Lead and facilitate requirements elicitation sessions (interviews, workshops, working sessions) with business and technical stakeholders.
- Produce high-quality requirements artifacts, including:
- Business requirements
- Functional and non-functional requirements
- User stories and acceptance criteria
- Process flows / swim lanes
- Data requirements and definitions (measures, dimensions, lineage basics)
- Translate high-level questions into clear, testable deliverables for reporting and data engineering work (datasets, semantic models, dashboards, extracts, pipelines).
- Ensure requirements are unambiguous, prioritized, and traceable through delivery and testing.
Delivery Enablement (PMO-Aligned)
- Partner with Project Managers to support scope definition, work breakdown, and dependency identification.
- Maintain alignment between requirements, project scope, and delivery plans; proactively surface scope drift and missing decision points.
- Contribute to PMO standards (templates, checklists, definition-of-ready, definition-of-done) to improve organizational consistency.
Agile / Hybrid Execution Support (Azure Boards)
- Manage and refine work items in Azure Boards (Epics/Features/User Stories/Tasks/Bugs) including:
- Story mapping, backlog refinement, and grooming support
- Acceptance criteria, dependencies, estimates (as applicable), and readiness checks
- Support hybrid delivery models (Scrum/Kanban) by maintaining a clear backlog and ensuring teams have “ready” work.
Planning & Status Inputs (MS Project + Cross-Team Visibility)
- Support planning activities using Microsoft Project by providing:
- Requirements-driven sequencing and milestones
- Dependency and risk inputs
- Change impacts from scope/requirements evolution
- Provide consistent delivery visibility via status notes, decision logs, and requirements traceability.
Quality, Validation & UAT Support
- Partner with QA/testing and business stakeholders to plan and execute UAT:
- Define test scenarios aligned to requirements
- Validate outputs (reports, dashboards, metrics) against acceptance criteria
- Drive measurable outcomes: reduced rework, improved stakeholder satisfaction, and better clarity for technical teams.
Stakeholder Communication & Governance
- Facilitate stakeholder alignment on requirements, definitions, and priorities—especially where reporting/data definitions differ across teams.
- Document and manage decisions, assumptions, risks, and open questions; ensure timely escalation when needed.
- Support governance routines (CAB/Change processes if applicable) by ensuring change requests have complete, actionable requirements and impact detail.
- Comfortable in technical conversations (data, reporting, integrations) without needing to be an engineer.
- Organized, proactive, and delivery-oriented.
- Balances speed with governance: “move fast, don’t create rework”.
Success Metrics (First 90–180 Days)
- Requirements for reporting/data work are consistently “ready” before development begins.
- Reduction in rework caused by unclear requirements or changing definitions.
- Improved delivery predictability through better backlog hygiene and dependency visibility.
- Stakeholders report improved clarity and alignment on definitions (KPIs, metrics, logic).
Education and Experience
- 3–6 years of Business Analyst experience (or equivalent) supporting technology delivery.
- Demonstrated experience with technical requirements gathering for: Reporting/BI (dashboards, metrics, KPIs, semantic layers) and/or Data engineering (ETL/ELT pipelines, data models, integrations).
- Hands-on experience using:
- Azure DevOps / Azure Boards for backlog and delivery tracking
- Microsoft Project for project planning support (dependencies/milestones)
- Strong documentation and facilitation skills—able to lead working sessions with both business and technical audiences.
- Ability to write clear user stories, acceptance criteria, and requirements that teams can build and test without interpretation gaps.
Preferred Requirements
- Experience with reporting ecosystems such as Power BI, semantic models, and metric definitions.
- Exposure to data platforms and concepts: data warehousing, dimensional modeling, data quality, data governance, master data, and lineage basics.
- Familiarity with M365 collaboration tools (Teams, SharePoint, OneNote) and standardized artifact management.
- Prior work in an enterprise PMO environment with established governance or audit expectations.
Knowledge/Skills/Abilities (KSA)
Leveling Notes (BA II Scope)
A BA Level 2 is expected to:
- Run requirements activities with minimal oversight for moderate complexity workstreams.
- Mentor BA I or contribute to standards/templates.
- Proactively identify gaps, risks, and decision needs before they impact delivery.
Core Competencies (What “Good” Looks Like)
- Clarity and precision in requirements and acceptance criteria
- Strong facilitation and stakeholder management
- Ability to work across ambiguity and drive decisions
- Comfortable in technical conversations (data, reporting, integrations) without needing to be an engineer
- Organized, proactive, and delivery-oriented
- Balances speed with governance: “move fast, don’t create rework”
Tools & Technologies (Emphasis)
- Microsoft Project (planning support, dependencies, milestones)
- Azure DevOps / Azure Boards (backlog, user stories, tasks, bugs)
- Microsoft Teams, SharePoint, Excel, Word, PowerPoint
- Reporting/Data concepts and tooling exposure (preferred): Power BI, SQL basics, data dictionaries/definitions
Supervisory Responsibilities
N/A
Work Environment/Condition
An indoor office space with proper lighting and climate-controlled setting.
Physical Demands
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
About Loyal Source
Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.
We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com.
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This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
